Your details.
Handled clearly.

Who we are

Vantage Trading Solutions Pty Ltd trading as Vantage Coatings, ABN 82 694 149 981, operates this website. This notice applies to website enquiries. Updated 21 October 2026.

Information you give us

When you enquire, we collect your name, mobile number, suburb and project details, plus any email address, photos, documents or notes you choose to send. Please include only information needed for your project and avoid sending identity documents or unrelated personal information.

How we use it

We use your information to respond, discuss your project, arrange an inspection, prepare a quote and keep a record of our dealings. Sending an enquiry permits us to contact you about that enquiry; it does not subscribe you to marketing. Required fields help us respond. You can also contact us by phone instead of using the form.

Website and email providers

Cloudflare hosts and protects this website, verifies submissions with Turnstile and stores enquiry records privately. Google Workspace delivers and holds enquiry emails. Attachments are sent with your enquiry to our business mailbox. These providers may process information outside Australia; we have not confirmed a single storage country for all processing. See Cloudflare’s privacy policy and Google Workspace’s service terms.

Turnstile and hosting services process technical information to protect against abuse. The enquiry handler uses a non-readable fingerprint derived from the IP address for rate limiting; it does not save the raw IP address in the enquiry record. No CRM receives website enquiries at this stage.

Keeping and removing records

For enquiries that do not become jobs, our policy is to remove enquiry details and emailed attachments 12 months after the last contact, unless an identified legal obligation or unresolved matter requires longer retention. This is a manual review process. Temporary attachment copies in Cloudflare expire after seven days; copies in our email mailbox are covered by the enquiry retention policy.

Completed-job, financial and warranty records are handled separately and retained as needed to perform the work, administer warranties and meet applicable recordkeeping obligations. Contact us for information about a particular record.

Access, corrections and concerns

Contact [email protected] or 0434 567 202 to ask about information we hold, request access or correction, request removal, or raise a privacy concern. We may verify your identity before responding. We will review your request and explain the outcome, including any reason a record must be retained. If you remain dissatisfied, you can contact the Office of the Australian Information Commissioner about available complaint options.

Optional external websites

Colour information and visualiser links open external provider websites. Photos are sent to those providers only if you choose to upload them there. Their own privacy terms apply. Review the provider’s information before uploading identifying photographs.

Analytics and advertising

With your permission, we use Google Ads measurement cookies to understand which advertisements lead to successful website enquiries. The Google tag loads only after you choose “Allow measurement”. It can send technical information, advertising click identifiers and a random enquiry reference to Google; our measurement code does not send your name, phone number, email, project notes or attachments. We do not enable personalised advertising, enhanced conversions or Google Analytics. You can decline and still use the form, or change your choice using “Cookie preferences” in the footer. We remember your choice on this browser for up to six months. Google may process measurement information outside Australia. See how Google uses information from partner sites. Phone calls placed directly through our advertisements may also be measured by Google Ads call reporting.